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We have a diverse and friendly team consisting of Psychological Wellbeing Practitioners, Cognitive Behavioural Therapists, Clinical Psychologists, Counsellors and Primary Care Mental Health Practitioners. The service is provided by the NHS and is free.

Who is the service for?

Everyone goes through difficult times; sometimes our problems affect our day-to-day lives and we feel that we can’t cope. If you are in this situation, you are not alone. We can help you if you are experiencing common issues such as:

  • low mood
  • depression
  • anxiety
  • stress
  • panic
  • anger
  • trauma
  • bereavement
  • loss
  • relationship difficulties
  • family problems
  • phobias

Talking Helps Newcastle is a free, confidential service available to anyone aged 16+ who is registered with a GP surgery in Newcastle.

How can we help?

The service offers a range of talking therapies, advice, information and support. Talking therapies can help you to understand and work through your difficult feelings and develop strategies for coping better. The best therapy will depend on your particular situation.

How do I make an appointment?

You can refer yourself by filling in the online form here. Alternatively, you can ask your GP for a referral to us or contact us directly by phone on 0191 282 6600.

What happens next?

The first step will be to arrange an assessment appointment with one of our therapists. If you choose to contact us directly, we will arrange this appointment with you straight away. This appointment can be booked for a variety of times, including outside working hours.

This assessment is usually done on the telephone and takes about 45 minutes, but it can be done face-to-face if you prefer. As part of the assessment, we will discuss the different treatment options with you, as well as your availability for appointments. You will be offered a choice of effective therapies, so that you can get the support you need.

If our service is unable to help with your needs, with your permission we will suggest an appropriate source of help or refer you directly to it.

Where will my therapy take place?

Your therapy might be provided at your local GP surgery or at another venue convenient to you. It can take place over the phone or online, where that is suitable.

What to expect

Find out more information about our service and what you can expect from the process here.

Find out more

What we offer

There are a large range of therapies available to help you within our service. You can read more about the techniques we use here.

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Courses

We have a range of courses available as part of our service. Click the link below to find out more.

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Frequently asked questions

It is common to have many questions about our service, we have answered many of the common questions here.

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Disclaimer

Talking Helps Newcastle is not liable for the contents of any external internet sites listed, nor does it endorse any commercial product or service mentioned or advised on any of the sites. Always consult your own GP or ourselves if you’re in any way concerned about your emotional wellbeing.