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In need of more urgent help?

Talking Helps Newcastle is not an emergency service.  If you are distressed or experiencing despair, try to speak to somebody now.

  • Is there a family member or a friend you could call?
  • Is there a neighbour or colleague who can help?

If you or anyone else is in immediate danger or harm, then please call the Police or Ambulance Service on 999.

Do you need medical or mental health help now?
If so, then it is crucial that you contact the right person – most likely your GP. They will help you to get specialist help. If your GP surgery is closed, their answerphone will direct you to the right place.

Call NHS 111 if you need medical help or advice that is not life-threatening.

Get 24 hour support
If no-one is available when you need help, or you’d like to speak to an impartial person in confidence, you can contact the Samaritans on
116123 for round-the-clock support. You can also contact them by email or letter.

You can also contact Saneline who run a national out of hours mental health helpline offering specialist emotional support and information to anyone affected by mental illness.  Call on 0845 7678000

Newcastle Crisis Team
If you have a mental health problem and are experiencing a mental health crisis you can contact your local NHS Crisis Resolution and Home Treatment Service. Call on 0191 814 8899 or freephone 0800 652 2863. 

What to expect

Find out more information about our service and what you can expect from the process here.

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What we offer

There are a large range of therapies available to help you within our service. You can read more about the techniques we use here.

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We have a range of courses available as part of our service. Click the link below to find out more.

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Frequently asked questions

It is common to have many questions about our service, we have answered many of the common questions here.

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Talking Helps Newcastle is not liable for the contents of any external internet sites listed, nor does it endorse any commercial product or service mentioned or advised on any of the sites. Always consult your own GP or ourselves if you’re in any way concerned about your emotional wellbeing.