Please use the following links to access the GDPR-compliant privacy notices of the Talking Helps Newcastle partnerships:
We work hard to ensure your privacy is protected. This policy will give you the details of how your personal data is used and processed.
We may collect and process the following aspects of data about you:
Cookies are small files made up of letters and numbers. They are downloaded onto your computer, mobile or other handheld device when you access some websites. Cookies allow a website to recognise your device and help your browser navigate the website. For example they allow you to log in automatically by remembering settings you selected during earlier visits, amongst other functions. Cookies do not harm your computer. If you would like to learn more about cookies in general you can visit www.allaboutcookies.org.
We may collect information about your computer. This may include where available your IP address, operating system and browser type. This is for system administration. This data does not include any information that could identify you.
The transmission of information via the Internet is not completely secure. We will do our best to protect your personal details. However we cannot guarantee the security of your data. Any transmission is at the risk of the site user. Once we receive any information we use strict and secure procedures to try and prevent unauthorised access.
We use the information held about you in the following ways:
There are times we have to share your personal information. This only happens when we have a legal obligation to do so.
This includes sharing information with other companies and organisations for the purposes of fraud protection and credit risk solution.
You have the right to ask us not to use your personal data for marketing purposes. We will usually ask your permission before we collect any information if we intend to share it for this purpose.
You can ask us not to use your data. You can also contact us at any time by phone. Our site may from time to time contain links to and from other websites. If you were to follow a link to any of these sites please note that these websites have their own privacy policies. We cannot accept any responsibility or liability for these policies. Please make sure to check these policies before you submit any personal data to any of these websites.
Any changes we make to our policy will be displayed on this page. Where appropriate, we will notify you via email.
What to expect
Find out more information about our service and what you can expect from the process here.
What we offer
There are a large range of therapies available to help you within our service. You can read more about the techniques we use here.
We have a range of courses available as part of our service. Click the link below to find out more.
Frequently asked questions
It is common to have many questions about our service, we have answered many of the common questions here.
Talking Helps Newcastle is not liable for the contents of any external internet sites listed, nor does it endorse any commercial product or service mentioned or advised on any of the sites. Always consult your own GP or ourselves if you’re in any way concerned about your emotional wellbeing.