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When are we not able to help?

Talking Helps Newcastle is commissioned to support people with mild to moderate mental health difficulties. We are not able to help if:

  • you are receiving ongoing psychological therapy from another service.
  • your main service provider is a secondary or tertiary mental health service (eg. CMHT).
  • you have severe difficulties with alcohol or drug use.
  • You have ongoing risk to yourself or others that requires help and support on an ad hoc basis.
  • your difficulties require a social rather than a psychological approach
  • you are unwilling to actively participate in therapy and/or service interventions and agree to appropriate contracts or conditions associated with therapy.
  • You are unavailable to participate in therapy
  • another service is more appropriate for your needs
  • you have been recently discharged (within last 6 months) from THN having had an episode of care

In these circumstances, we would discuss the options with you when you first contact us or during your assessment.

What to expect

Find out more information about our service and what you can expect from the process here.

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What we offer

There are a large range of therapies available to help you within our service. You can read more about the techniques we use here.

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We have a range of courses available as part of our service. Click the link below to find out more.

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Frequently asked questions

It is common to have many questions about our service, we have answered many of the common questions here.

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Talking Helps Newcastle is not liable for the contents of any external internet sites listed, nor does it endorse any commercial product or service mentioned or advised on any of the sites. Always consult your own GP or ourselves if you’re in any way concerned about your emotional wellbeing.